From administrative to customer-oriented banking : re-designing strategy, organization, qualifications and training in European banks / Olivier Bertrand, Peter Grootings, Jan Rombouts ; [ed. lit.] European Centre for the Development and Vocational Training
Publicação: Berlin : Cedefop, 1995Descrição: 54 p. ;
30 cmDisponibilidade: Exemplares disponíveis para empréstimo: Cota: 23946 CEDO (1).